Refund policy

Refunds

Due to the digital nature of our products, all sales are generally final.

Once your purchase has been completed and the download has been made available, we are unable to accept returns or exchanges.

However, if you experience any of the following issues, please contact us and we will do our best to resolve them:

• You did not receive your download.
• The download file is corrupted or incomplete.
• You received the wrong product.
• You are experiencing a technical issue that prevents you from accessing the product.

If we are unable to resolve the issue, we may offer a replacement or, where appropriate, a refund.

Right of Withdrawal

Consumers in the European Union generally have a statutory right of withdrawal for online purchases.

For digital content supplied by download, this right may expire once the download has begun, provided that you have expressly consented to the immediate delivery of the digital content and acknowledged that you thereby lose your right of withdrawal, in accordance with applicable law.

Contact

If you have any questions regarding your purchase or need assistance, please contact us at:

Email: info@soundcultureboutique.com